Related Metrics
Leveraging QAD TMS to automate and streamline the process of verifying international trade compliance, selecting carriers and generating required documentation directly impacts Customer Service and Supply Chain Effectiveness.
Typical measurements related to these KPIs include Delivery In Full and On Time (DIFOT), Delivery and Transportation Efficiency, and Freight Cost.
Following prescribed shipping workflows, set up to meet your unique business needs, simplifies the shipping process while ensuring adherence to strict international regulations and eliminating unnecessary delays due to missing documents and unnecessary penalties due to a compliance validation.
You will improve customer service while reducing cost through more effective carrier and service selection, and fewer expedites. In addition, automating shipping processes will reduce the high administrative costs and increased risk associated with manually preparing shipping documents and managing ever-changing import/export processes and compliance regulations.
QAD TMS manages all of this for you, while providing complete visibility into every shipment and integrating seamlessly into your standard order entry and invoicing processes.
Key Points
• Improved customer service (DIFOT)
• Reduced freight cost as a percentage of sales
• More accurate documentation improves efficiency and compliance