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  •     QAD Glossary

  • About This Course
    Course Description
    This course is designed to build your expertise in installing, configuring, and maintaining QAD Enterprise Edition. It consists of five modules:
    Planning and Deployment Considerations
    QAD Enterprise Edition Installation
    Validate, Configure, and Extend QAD EE
    Database Administration and High Availability for QAD EE
    QAD EE Performance
    Course Objectives
    By the end of this class, students will:
    Understand basic QAD Enterprise Edition architecture
    Be able to plan a QAD Enterprise Edition installation
    Know how to install QAD Enterprise Edition
    Know how to configure the installation
    Be able to set up reporting
    Understand how to validate and troubleshoot a QAD Enterprise Edition installation
    Know how to extend the installation
    Know how to administer and tune the QAD EE Progress database
    Understand the concepts related to high availability and disaster recover planning
    Audience
    This course is intended for system administrators and other technical users who will be installing, configuring, and maintaining QAD Enterprise Edition products.
    Prerequisites
    This course requires experience in database administration and familiarity with QAD products.
    System Requirements
    This course uses the QAD Enterprise Applications Enterprise Edition database. Whether you are studying this material in a classroom or as a self-study exercise, this is launched in a virtual environment management system. QAD instructors will prepare classroom environments. If you encounter questions or problems on QAD software that are not addressed in this book, several resources are available.
    QAD Resources
    If you encounter questions or problems on QAD software that are not addressed in this book, several resources are available.
    Product Help
    All QAD products ship with integrated help systems. A properly installed QAD application will display help when you press the Help key (F1), or access it through the menu. The help covers the normal use of the product.
    QAD Web Resources
    The QAD website provides product and company overviews. The Print Solution option on the opening page provides a means of compiling desired content into a document specialized to your industry, business implementation, and needs.
    http://www.qad.com/
    From QAD’s main site, you can access QAD’s Learning or Support sites.
    QAD Learning Portal for Training Opportunities
    To view available training courses, locations, and materials, use the QAD Learning Portal. Choose Learning under the Global Services tab to access this resource.
    QAD Support for Product Documentation and the QAD Knowledgebase
    To access release notes, user guides, installation and conversion guides by product and release, visit the Support website. Support also offers an array of tools depending on your company’s maintenance agreement with QAD. These include the Knowledgebase and direct links to QAD Support experts.
    Choose Support under the Global Services tab.
    Any QAD customer can register for a QAD web account by accessing the Support web site and clicking the Accounts link at the top of the screen. Your customer ID number is required. Access to certain areas is dependent on the type of agreement you have with QAD.