Customer and Service Management
Streamlined Solutions for Customer Satisfaction
You need to deliver more than just a product to keep customers coming back — short order cycle times, perfect orders, self-service options, fast delivery, high quality, custom configurations, timely service, comprehensive support and accurate invoices. QAD Adaptive ERP provides all this and more to help you keep customers satisfied.
QAD Customer Management
The QAD Customer Management solution supports manufacturers in all phases of the customer lifecycle, from acquisition through customer service, including managing orders, pricing, customization and fulfillment.View Data Sheet
Improve responsiveness through collaboration during all phases of the customer life-cycle.
- Sales Orders & Invoicing
- QAD CRM
- Sales Analysis
- QAD Configurator
- QAD Customer Self Service (QAD CSS)
- QAD Trade Activity Management (QAD TAM)
- Service and Support Management
- Field Service Scheduler
- Mobile Field Service
QAD Service and Support Management
The QAD Service and Support Management solution supports manufacturers in all phases of the services lifecycle, including feedback to product development from the services team.View Data Sheet
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