Metrics that Matter: Customer Service
Very little has more impact on a company’s success than customer satisfaction. Most people realize that on-time delivery plays a key role in how business’ satisfy customer needs, but customer satisfaction...
Like the Mississippi River Through New Orleans, Today’s CPG Market is Quickly Changing Directions
Twisting and turning, changing directions quickly, the Mississippi River winds down the center of the U.S. through New Orleans and out into the Gulf of Mexico. This can also describe the...
Life Science Businesses are Migrating to a Two-tier ERP Strategy
The life sciences industry is undergoing an evolution. Organizations are moving beyond their core competencies to develop global businesses that offer comprehensive, customer-centric solutions.
Mergers and Acquisitions
Life science organizations are acquiring businesses...
Doing Business in the United States
In 1776, 13 British colonies declared their independence and formed the United States. Over the next 150 years as the country expanded westward, the growing country added 37 additional states. The...



