QAD Enterprise Asset Management 2017.1 > User Guide > Navigation > Using the EAM Interface > Mail
  
Mail
EAM includes an internal e-mail system. This system facilitates communication between users or sends system messages for authorization routing or rerouting, status changes on work orders, failed processes, and so on. To integrate it with your corporate e-mail, such as Outlook or Gmail, select SMTP in the System Control module.