Key terms used in this session include:

• A process map (or the term “process mapping”) refers to a technique where a business process or workflow is converted into a visual, step-by-step diagram. 

• The shapes on a process map are called nodes, and they typically indicate a step within the process.

• Connectors are lines or arrows indicating the direction of execution for the steps within the process.

• EOB stands for Easy On Boarding. QAD EOB is for companies seeking an industry best-practice solution with reduced implementation effort and total cost of ownership. The methodology is a scalable option offering predefined processes, predictable costs, and reduced implementation times.