To simplify the accounting process, only one product line is associated with the item being repaired. The WIP account of this product line is used for all detail recorded for this call item. Costs are debited in this product line until the call invoice is posted. This credits WIP and debits the various COGS accounts.

The product line used for the WIP account is determined by the setting of Use Item Prod Line in Service Management Control. If set to Yes, the item’s product line is used; otherwise, the service type’s product line is used.