RMA Issue Line Pricing
During processing in RMA Maintenance for line item issues, the system determines which price lists apply, based on the pricing customer and the item. It then determines the applicable coverage percent based on the service type, warranty, or contract providing coverage. This percent is added to the discount previously calculated (100% maximum), and the net price is recalculated. The Discount and Net Price fields are then displayed on the RMA issue line.
This example illustrates how an item is priced in RMA Maintenance.
1 The system determines the item master list price.
2 It then looks for other list type price lists and determines the best list price for the item. It also looks for any applicable pricing discounts. In this case, none were found.
3 Using the levels of coverage specified on the service type in effect, a coverage percent is determined and displayed in the Discount field.
4 Based on the list price and discount, a net price is calculated and displayed.
Shipping or receiving items on the RMA automatically creates an invoice. You can decide if you are ready for the invoice to be printed directly from RMA Maintenance.
