Benefits of ERS
ERS offers several benefits to customers and suppliers, such as reduced clerical workload, lower costs, and reduced error rate. Several factors make an ERS system work efficiently:
• Trading partners must agree on price.
• Customers must issue purchase authorization.
• Suppliers must provide accurate shipping information.
• Customers must enter accurate receipts.
When a problem occurs, the department responsible for the related function—not accounts payable or accounts receivable—should solve it as soon as possible. For example, shipping/receiving should resolve problems with quantity, part number, or defects. Purchasing should resolve problems related to price discrepancies.