QAD 2017 Enterprise Edition > Installation-Conversion > Installation Guide > Setting Up the Reporting Service > Monitoring > Reporting Service Cannot Connect to SMTP Server
  
Reporting Service Cannot Connect to SMTP Server
If a host name identifies the SMTP server, the Windows server containing the QAD Reporting Service installation must be able to resolve the host name and the SMTP server must be listening on TCP/IP port 25.
Note: Many anti-virus programs block TCP/IP port 25 to protect against malicious programs that use e-mail as part of their attack strategy. For example, McAfee blocks Port 25 for all processes, except those processes specified in a configurable list of exclusions. You can configure programs like McAfee to allow outgoing mail by using the process name QAD.CBFReportingService.exe.