QAD 2017 Enterprise Edition > User Guides > Planning and Scheduling Workbenches > Troubleshooting, Tips, and Errors > Overview > Item Does Not Display in MSW
  
Item Does Not Display in MSW
In MSW, the item for the order does not display.
Possible Causes
The item does not have a routing defined for it.
The item does not have active supply and demand in the scheduling horizon you specified. Items that display in the MSW Schedule Grid that fall within the search criteria have supply and demand data for them. Items without supply and demand data do not display in the workbenches.
Solution
Set up a routing for the item in Routing Maintenance (14.13.1) and generate a work order routing for a work order containing this item. This creates the records needed to show the item in the Planning and Scheduling Workbenches.
If a routing is defined, alter the scheduling horizon through the Options pull-down menu by selecting Preferences, then the Search tab in the Planning and Scheduling Workbenches.