QAD 2017 Enterprise Edition > User Guides > Service/Support Management > Call Management > Setting Up Calls
  
Setting Up Calls
This section discusses setup issues directly related to calls: call status codes, call type codes, call queues, call defaults, and call control program settings. Call Setup Menu (11.1.21) lists functions on the Call Setup Menu (11.1.21).

Call Setup Menu (11.1.21)
 
Menu Number
Description
Program
11.1.21.1
Call Status Code Maintenance
fscasmt.p
11.1.21.2
Call Status Code Inquiry
fscasiq.p
11.1.21.4
Call Types Maintenance
fsfctmt.p
11.1.21.5
Call Types Browse
fsbr028.p
11.1.21.7
Call Queue Maintenance
fscaqmt.p
11.1.21.8
Call Queue Browse
fsbr026.p
11.1.21.10
Call Default Maintenance
fscdfmt.p