QAD 2017 Enterprise Edition > User Guides > Service/Support Management > Call Management > Monitoring Calls in Call Queue Manager > Maximizing Display Area
  
Maximizing Display Area
Because of window size restrictions, information for four calls displays at one time. Before calls are displayed, you are prompted to retain visibility of the search criteria. If you respond No, the screen clears before displaying calls. The display area is optimized so that an additional three calls can be included—a total of seven in the character user interface.