QAD 2017 Enterprise Edition
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Fixed Pricing in CAR
Fixed Pricing in CAR
Some companies charge a fixed fee for repairing an item rather than basing the fee on the items used and the time spent for the repair. You can use fixed prices in Call Activity Recording.
Fixed pricing is an alternative to contracts and warranties. When you use fixed pricing, the system disregards all coverage details. When you complete a fixed price repair, you can record the details of the service to track service costs. However, the invoicing process uses the fixed price rather than the costs or prices of elements of the repair.
When you provide service for one line item at a fixed price, the system includes all details in the price. You cannot perform part of the service at a fixed price and charge regular prices for other items or services on the same line. To provide fixed and non-fixed service for the same item, create two lines for the item and record the fixed and non-fixed service separately.
Example: A computer company charges a flat rate of $150 to repair a monitor for a customer. When recording the activity, the company uses a fixed price work code and charge code. It invoices the customer $150, but records the hours worked and items consumed in CAR, so it can review the service costs. The monitor repair might cost two hours of labor and five or six parts for a total of $93, or it might cost $1,000.
Recording the detail for fixed price repairs lets you review over time how closely the fixed price matches the repair cost.