In depot orders, service calls are logged using Call Maintenance (11.1.1.1). For details, see Call Management.

In order for the service call to be regarded as a depot order, when the Work Code pop-up window displays in Call Maintenance, you must enter a work code that has Repair Center set to Yes in Work Code Maintenance (11.21.1).

Only service calls that are associated with the appropriate work code are available for selection in Depot Order Maintenance and the Depot Order browse.

For details on creating work codes, see Work Codes in Service Setup.