Relationship of Service and Non-Service Codes
The programs you use to maintain service BOMs, product structures, routings, work centers, and standard operations are similar to those in the manufacturing modules. However, the system does make a distinction about where you can edit codes:
• You can maintain service and manufacturing BOM codes interchangeably in Service BOM Code Maintenance (11.19.10) and Product Structure Code Maintenance (13.1). However, a warning displays if you do not maintain the code in the program that created it.
• You cannot maintain manufacturing product structures using Service Structure Maintenance (11.19.5). Conversely, you cannot maintain service product structures with Product Structure Maintenance (13.5).
• You cannot maintain manufacturing routings using Service Routing Maintenance (11.19.17), since many of the fields required in manufacturing are not used in service. Similarly, you cannot maintain service routings with Routing Maintenance (14.13.1).
• You can edit a manufacturing work center with Service Work Center Maintenance (11.19.13), but a warning displays. You can maintain a service work center in Work Center Maintenance (14.5), but a warning displays.
• You can edit a service standard operation with Standard Operation Maintenance (14.9), but a warning displays. Similarly, you can maintain a manufacturing standard operation with Service Standard Operation Maintenance (11.19.21), but a warning displays.
You can use standard operations and work centers set up in the Routings/Work Centers module in service activities. For example, if an item is refurbished using a manufacturing work center, you can specify it on a service routing. You can also use manufacturing operations with service routings, although defaults for some data elements unique to service are not available.
You can associate a service routing with an item in Item Master Maintenance, although this is not recommended.
Important: If you do cost rollups in a manufacturing environment, do not associate a service routing with an item in Item Master Maintenance. The roll-up process does not consider BOMs that are attached to routing steps. This can lead to an inaccurate cost rollup.
The only place that you can use a manufacturing BOM in service is as the list of items associated with a routing step or standard operation. You cannot associate manufacturing BOMs and routings with service items. However, you can use them in the service copy functions as source for service BOMs and routings.