Determining Shipments to Monitor
Before you begin setting up the system, you must determine which shipments need to be monitored based on these four elements:
• Customer source of the shipment.
• Sales order shipments
• Scheduled sales order shipments
• RMA shipments
• Distribution order shipments
• Material order shipments
• Site where the shipment was made. If you have multiple ship-from sites, determine which of these you want to monitor.
• Address receiving the shipment. Compile a list of the sites (if DO is your source) or customer addresses receiving shipments (if SO is your source) that should be monitored.
• Item being shipped. Compile a list of the items you want to monitor.
Use this information to set up Shipment Performance Control (7.9.17.24) and to create control records as needed.