Determining Duplicate Serial Numbers
The list of serial numbers used for each product is stored in the PRECISION master audit table. If possible, you also log the shipment item line where the serial number is used. This storage method allows you to:
• Do a quick search based on the client, product code, and serial number to find if the serial number has already been used.
• Load pre go-live serial numbers into the list.
When you delete a serial number from a shipment item line, the system checks whether the serial number can also be deleted from the master serial number list.
• If the serial number is currently being used on a different shipment, it cannot be deleted.
• If it is not being used, the serial number can be deleted, provided it is not a pre go-live serial number or has been used on an archived transaction.
When a serial number is rejected on a transaction due to duplication, the user is notified and a sample shipment that contains the serial number is displayed.