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DHL (Express) - Legacy Integration
This section refers to the maintenance of DHL Express services tracking numbers such as WPX and DOX. When the tracking number range expires, contact DHL to request a new tracking number range, specifying:
• Account number
• Company name and address
• The unit ID, which is determined from the system value in DHL Express Unit ID System Value. The [Internal ID] is the unique identifier from the Precision Content Group. If you are unsure about your [Internal ID] value, then contact the Precision Content Group.

DHL Express Unit ID System Value
 
Category
Key
Value
SPS
DHL: [Internal ID] UNIT ID
unit ID number
To contact DHL:
• Germany: [email protected]
• Netherlands: [email protected]
• US: [email protected], phone 281-885-8829 or 1-800-420-3101, or 866-416-3390 ext. 8829
• Others: Contact your local DHL account representative or DHL Helpline.
Configuring Tracking Number Range for DHL
Open option Y2 and find the current tracking number ranges configured. These ranges have the naming convention in DHL Express System Values, where [Internal ID] is the unique identifier that the Precision Content Group allocates. If you are unsure about your [Internal ID] value, contact the Precision Content Group.

DHL Express System Values
 
Category
Key
Tracking Numbers and Check Digits
SPS
DHL: [Internal ID] UNIT TRK NO MAX
End of range
SPS
DHL: [Internal ID] UNIT TRK NO MIN
Start of range goes in to this system value
SPS
DHL: [Internal ID] UNIT TRK NO NEXT
Start of range goes in to this system value
Note: The maximum length of a DHL tracking number is 10 digits. If you receive a 10 digit-number, drop the last digit because it is a check digit, which PRECISION calculates at the time of shipping. If the range values are longer than 10 digits, contact the Precision Content Group.
Example: If DHL provides a tracking range 567993609 to 568663819, for Internal ID A9905, configure the range as displayed in DHL Express System Values Example. If DHL provides a tracking range 5679936094 to 5686638197, configure the range in the same way, omitting the check digit at the end.

DHL Express System Values Example
 
Category
Key
Value
SPS
DHL: A9905 UNIT TRK NO MIN
567993609
SPS
DHL: A9905 UNIT TRK NO NEXT
567993609
SPS
DHL: A9905 UNIT TRK NO MAX
568663819