This section describes how to work with the customer console module of the QAD Customer Relationship Management (QAD CRM) application. It discusses the following topics:

Overview
Explains what the Customer Console is used for.

Working with the Customer Console
Explains how to use the customer console search criteria and view customer console search results.

Using the Go To Option
Explains how to use Go To in the Customer Console.

Managing Data Using QAD ERP
Explains how to manage data in the .NET UI.

The Customer Console provides an all-round view of a customer record, as it displays combined data from both the QAD ERP application and the CRM system. Use the customer console to get a comprehensive analysis for the selected customer records.