Call Activity Recording > CAR Confirmation Frame > Call Line Status
  PPT
Call Line Status
If all the inventory issues for a line complete correctly in CAR and no other errors are encountered, the system first tries to set the line’s status to either complete or closed, depending on the value of Close on Recording.
A line with a complete or closed status is subject to invoicing, as long as it has invoiceable reports. The complete status does not prevent you from recording more activity against a line. You can add to an existing report if needed, or open another report to record more activity. This enables you to progressively invoice for lengthy recording sequences. If the call line status is closed, more activity cannot be recorded against it unless the status is first changed.