The level of detail included on a call invoice is determined by the setting of the Detail field.

If Det is Yes for an invoice sort and Print Call Invoice Details is Yes when the invoice is printed, each line of billing detail prints on the invoice. If Det is No for an invoice sort and Print Call Invoice Details is Yes, all billing details for the invoice sort are rolled up into one summarized line on the printed invoice.

The value of Det defaults first from the end user, if an invoice format has been defined in End User Address Maintenance. Otherwise, it defaults to the value specified in Invoice Sort Maintenance.