Overview of Supplier Performance
Introduces the Supplier Performance module and its features and workflow.

Setting Up Supplier Performance
Details the steps that must be taken to set up the module.

Collecting Performance Data
Describes how and where performance data is collected.

Reporting and Managing Data
Details the reporting, data consolidation, and delete/archive functions of the module.

The Supplier Performance module enables manufacturers to monitor the performance of their internal and external suppliers. Depending on your manufacturing environment, you can customize the way your system collects performance data as well as how you report performance metrics. You can create your own data collection points or use the ones predefined in the system.

This module provides flexible automatic and manual data collection. You can optionally record any nonroutine events or modify or add to any existing event with the maintenance functions. Finally, you can tailor performance reports—both internal and external—to meet your needs.

With the Supplier Performance module, you can enable or disable data collection for any registration. A registration in Supplier Performance is the record used to specify the supplier, site, item, corporate commodity code, date, or combination of these for which performance data is collected.

You can explicitly define when, where, and for what registration you want data to be collected. You can further define the data you want to collect by specifying a date or date range when the data collection should occur or be disabled.

This module gives you broad control of the performance activities you want to count, where you want to count them, and for which registration you want to collect data. You can use system events as measurements, or you can define the specific nonsystem events to be counted. Supplier Performance automatically collects data during the following transactions:

Using category and event definitions, tell the system what data you want reported, and how you want that data to be reported. Although the system has predefined categories and events, you must create corresponding category and event definitions. Your category and event definitions tell the system how much each system category and event is worth, whether to report data for that event or category, and how to report that data.

Use Performance Category Maintenance (5.15.1) and Performance Event Maintenance (5.15.5) to create category and event definitions for each system category and event. Use System Category/Event Maint (5.15.22) to link system categories and events with the category and event definitions you create.

When you create category and event definitions, you can specify if you want optional data collection to occur during the following system transactions:

Supplier Performance offers three performance calculation and rating methods.

You are not limited to using only one method in your system. Apply any method to each of the registrations you are tracking.

See Using the Computational Methods for more details.

The Supplier Performance module uses the programs listed in Supplier Performance Programs.

The Supplier Performance module consists of four program types:

Each step of the supplier performance process is detailed in the following sections.