QAD 2017 Enterprise Edition
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User Guides
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Service/Support Management
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Service Setup
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Work Codes
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Work Code Maintenance
Work Code Maintenance
Use Work Code Maintenance (11.21.1) to create and maintain work codes.
Work Code Maintenance (11.21.1) shows an example of a work code for installation work.
Work Code Maintenance (11.21.1)
Work Code
Identifier you define for a particular work code.
Description
Enter a brief description (maximum 24 characters) of the code identifying its use and purpose.
Repair Center
Yes means you do this work at a repair center. This field is for reference only.
Fixed Price
Yes means you charge a fixed rate for this kind of work. When you record activity for a call with this work code, the system uses fixed pricing and suggests a fixed price charge code.
