Field Validations

Because you can create three different types of price lists with Service Pricing Maintenance, the field validations can be complex. The system displays a message if you do not follow these guidelines:

• Set up a price list of any type by entering at least one of the following: work code, service group, product line, service category, item.

• Use a work code in combination with other codes. For labor and expenses, the work code qualifies the service category. For items, the work code qualifies service group, product line, or item.

• Use service category or item number, but not both. For labor and expenses, the service category is the equivalent of an item number.

• Use service group, product line, or item number alone, not in combination. Base repair price lists for parts on service group with or without work code, on product line with or without work code, or on item with or without work code.

• Leave the unit of measure blank when you specify an additional charge item on a contract price list. This is also true for repair price lists for labor and expenses and expense cost lists. If you enter a unit of measure, the system clears it and displays a message.

Match the unit of measure to the unit of measure of the item in the item master when you specify an item on a contract price list. The system adjusts it if you enter any other unit of measure.

• For repair price lists for items, match the UM to the item’s UM in the item master, or the fixed or exchange unit of measure in Call Management Control. If you specify any other unit of measure or leave the field blank, a message displays.

• Base contract price lists on product line or item number; the work code, service group, and service category fields do not apply and must be blank.

• Base type R labor and expense price lists on a service category. The system checks that the service category specified has one of the labor or expense fields set to Yes; otherwise, a message displays.

• Specify Amount Type P or M for labor and expense repair price lists. You cannot use discount prices.

• Base type E expense cost lists on a service category. You cannot leave this field blank and you must specify a service category with one of the expense fields set to Yes; otherwise, a message displays.

• Specify additional charge items only on a contract price list.

• Specify Amount Type P for expense costs, since there is no base for a discount or markup.

• Specify Amount Type P for a fixed amount additional charge.

• Specify Amount Type M or D for percentage additional charge.

• Specify a minimum quantity of one or less for a percentage additional charge. A percentage additional charge applies to an entire service contract. Therefore, you cannot set up multiple prices for it.