Project code is one component of an account number defined in GL setup functions. You can use projects to track expenses and revenue for distinct activities. Other components of an account number are account, sub-account, and cost center.

Each account component must be valid on its own and in combination with other account number components.

Most orders generate either cost or revenue GL transactions. In work orders, project codes group costs. In sales orders, they group revenue. Call Activity Recording is unique because it tracks both labor, expense, and item costs and invoiceable amounts that generate service revenue.

As a result, up to three projects can be specified in Call Activity Recording, illustrated in Projects in Call Activity Recording.