Pending Return Report
The MO Pending Return Report (11.11.9) displays MO lines with at least one item that has a pending return status. Review this report on a regular basis to make sure that engineers return the items they said they did not use.
MO Pending Return Report (11.11.9)
Since you cannot close a call until you return or consume all items ordered on an MO, ensure that pending returns are completed in a timely fashion.