Effects of Optional Modules
A number of optional features and modules affect the processing of RMAs. Many of these options add additional pop-up windows that display during header or line-item entry. This chapter describes standard RMA processing. If you are using optional features, the following list indicates where you can find additional information when:
• You are using available-to-promise (ATP) features and the system determines that insufficient inventory will be available on the due date for a confirmed RMA issue line. The system displays a frame with ATP information and options. When you use RMA Confirmation, you can decide before confirming the RMAs whether the system should change order-line due dates to meet ATP requirements. See
QAD Sales User Guide for information on ATP.
• You are entering a sales order for a configured item. These pop-ups are described in
QAD Sales User Guide.