QAD 2017 Enterprise Edition > User Guides > Service/Support Management > Control Programs > Call Management Control > Next Call ID Frame
  
Next Call ID Frame
Next Call ID
The next call number for system-assigned call identification numbers. The system uses the next call number in Call Maintenance if the Call ID field is blank on a new service call. Call IDs begin with a prefix, specified earlier, followed by the next sequential call number. The system increments this next call number and displays it in this field.