Third-Party Software Response Messages
A message can also be generated when no transaction is created. In this case, a user processing an order in an ERP system performs a compliance action that sends a ProcessCompliance XML message to PRECISION. The relevant parties to notify are set up in the NotifyParties Section of the message. When an alert is triggered, an e-mail is sent to the parties, provided that the e-mail address is specified.
You can view a sample message on the SOA Testing Page in a COMPLY_SYNCH message. The following snippet is the part of the message where you set up relevant parties to notify. These parties are notified in addition to the parties set up behind the individual checks.
<NotifyParties>
<Party>
<Name>Shipping Officer</Name>
<EmailAddress />
</Party>
</NotifyParties>
Example: An order in an ERP system is put on hold as a result of a compliance failure. A user manually overrides the transaction to give it a passed status. This action generates a compliance response message into the output queue. The message is read and the order in the ERP system is released.
For more details on the content of the XML messages, see
SOA.