Editing a Work Order
To make any modifications to a work order, open the work order and make the necessary changes. See
Filling Out the Work Order.
Changing the Status of Work Orders
EAM comes with standard work order statuses such as closed, finished, and canceled. The closed, finished, and canceled statuses cannot be deleted, but you can add statuses to this list. EAM gives you the ability to create statuses with specific functionality. For instance, you can:
• Determine the default status when creating a CM or PM work order.
• Allow EAM to automatically send an e-mail to the WO notify person anytime a work order changes to that status.
For more information about creating new WO statuses, see
Work Order Status Codes.
Change the Status of a Single Work Order
To change the status of a work order, highlight the work order and select Change Status from the WO Action menu. A window opens. Double-click to select the new status from the list.
Change the Status of Multiple Work Orders
Use this action to manage more than one work order at a time, such as when closing a large group of completed and reviewed work orders.
To change the status of multiple work orders, highlight the work orders and select Global Change Status from the WO Action menu. A window opens. Double-click to select the new status from the list.
Reopen Work Orders
To reopen a closed or canceled WO, highlight the WO and then select Reopen from the Work Order Action menu.
Note: The reopen option only applies if Reopen WOs? has been enabled in General|Business Units|Domain on the Maintenance tab. Users with the required settings in Roles can reopen WOs once they have been closed. See
Domain: Maintenance Tab.