QAD 2017 Enterprise Edition > User Guides > Service/Support Management > Contract and Warranty Types > Warranty Types > Setting Up Warranties in the Installed Base
  
Setting Up Warranties in the Installed Base
In SSM, you give the warranty type a code to identify it and then define it. You then assign the warranty to items in Service Item Maintenance (11.3.7).
If you are using the interface between sales orders and service that supports automatic updating of the installed base, the system uses the default warranty when you add an item to the installed base. Coverage begins on the ship date. If SO Edit ISB Defaults is Yes in Sales Order Control, you can change the warranty type before the system creates the installed base record.
When warranty coverage information is associated with installed base items, it is also available to other service functions. The warranty is specific to an installed base record.
Setting Up Warranty Codes summarizes setting up warranty codes.

Setting Up Warranty Codes
 
Function
Action
11.24
Set Ship to Installed Base to Yes.
11.3.15
Define warranty type.
11.3.7
Attach warranty type to item and set Installed Base to Yes.
11.3.1
Create installed base record manually.
7.13.4
Create installed base record automatically by posting invoice for sales order.