QAD 2017 Enterprise Edition > User Guides > Service/Support Management > Call Activity Recording > Call Activity Recording > WIP Product Line Pop-Up
  
WIP Product Line Pop-Up
Activity recorded in CAR can affect accounts from multiple product lines. These product lines fall into three categories:
WIP product line, a holding area for CAR amounts
Charge product lines, for costs in CAR
Revenue product line, for service income in Call Invoice Recording
You can use the same product line for all three purposes, depending on how you want to separate accounts for reporting and analysis.
The default for the WIP product line is either the service type’s product line or the item’s product line, depending on Use Item Prod Line in SSM Accounting Control. You can change this only when you first access a line. All reports you create for the call line use this product line.
See Detailed Accounting in CIR.
WIP Product Line Pop-Up illustrates the product line pop-up in CAR.

WIP Product Line Pop-Up
WIP Product Line
Accept the default or enter a product line. The product line determines the WIP account the system uses for activity for this line.