Attaching BOMs/Routings to Service Items
After you create the appropriate service routings and bills of materials, you can attach them to items using Service Item Maintenance (11.3.7). You can specify three BOMs and routings that relate to three fields in Service Item Maintenance:
• A repair BOM and routing are normally attached to an item when Repairable is Yes.
• An installation BOM and routing are normally attached to an item when Installation Call is Yes. You can have variations on a standard PM BOM and routing depending on how often you service the covered item. See
Using BOM Type for details on BOM type codes.
• A PM BOM and routing are normally attached to the item when PM Days is nonzero.
If your company handles service activities differently at different sites, you can define service BOMs and routings for each site with Service Item by Site Maintenance (11.3.9).
BOM Codes for Non-Inventory Items
During preventive maintenance and repairs, you can use non-inventory items. To track these supplies, create BOM codes for them in Service BOM Code Maintenance (11.19.1).
Then attach the BOM code to the routing at the appropriate operation. The items are listed as part of the items needed when a call is printed. However, they are not included as item usage in Call Activity Recording, since the system loads only inventory items as item usage in CAR.