Monday, June 22, 2026
Customer Success

Customer Success

QAD user group, QUG, QAD systems, ERP

Experience QAD User Groups: Reconnect, Learn & Network

Do you find yourself asking if there is a better way to do something? Are you getting the most out of your QAD systems? Wouldn’t it be helpful if you had...
customer experience, manufacturing, customer success, adaptive manufacturing enterprise

The Customer Experience in Manufacturing

For many years, the customer was almost an afterthought to manufacturing companies. The managerial emphasis was on increasing operational efficiency, improving productivity and controlling costs — all good things. But the customer...
pennengineering, quality, quality management, qms, customer success, case study

PennEngineering Turns to QAD EQMS to Standardize Quality

It’s a typical story we see all the time, in almost every industry – as an enterprise grows, both organically and through mergers and acquisitions, it becomes obvious that each entity...
CIPLAS, packaging, packaging manufacturing, customer success, case study

CIPLAS Grows and Scales with QAD for 25 Years

Manufacturer of polypropylene packaging products CIPLAS has been a QAD customer for more than 25 years, as it’s grown and become a global leader in the plastics packaging industry. As the...
life sciences, medical device, IMRIS, customer success, adaptive UX

IMRIS Enhances Its Customer Experience with Adaptive UX

If you’ve ever had an MRI scan, you know that patients go to a specific room or building (I’ve even seen them in trailers in the parking lots of medical offices)...

Noble Biomaterials Turns to QAD for Improved Data Accuracy

If you have a favorite pair of lululemon yoga pants or running shorts, you’ve probably used Noble Biomaterials’ products. But the company’s silver-fiber technology is found in much more than athletic...
Fraco

How Fraco Used the QAD/Quistem Restart Checklist to Return to Operations

The coronavirus pandemic caused major disruption globally and across industries in 2020. Supply chain interruptions led to manufacturing production shutdowns for many automotive suppliers, as they did for Fraco S.A. The...
COVID-19, disruption, adaptability, manufacturing

Manufacturers Adapt to Protect Frontline Workers Against COVID-19

Whew...2020 is behind us. That means it all gets easier now, right? Not exactly. But in truth, it wasn’t all bad. Challenging times often highlight the best in people. We found stories...
spindex, spindex industries, erp, adaptive manufacturing, manufacturing, q-scan

Spindex is Building their Adaptive Manufacturing Enterprise

Successful businesses keep growing, but sometimes their business systems can't grow with them. That was the case at Spindex Industries. Since 1981 Spindex has supplied precision engineered components to customers in...
Viña Undurraga, case stuyd, winemaking, wine production, customer success, wine, production visibility

Viña Undurraga Improves Wine Production Visibility with QAD

Pick and crush grapes, let the juice ferment, then pour it into bottles. It's easy to think nothing ever changes in winemaking, but the reality is very different. As reported in,...