Monday, June 22, 2026
Customer Success

Customer Success

QAD Transform, Customer Business justification, thumbs up

Make Your Business Case for Attending QAD Transform

As humans, we strive for face-to-face engagement, making investments in quality conversations worthwhile in order to build meaningful connections. While the pandemic taught us that interactions can be impactful when virtual,...
QAD support, customer support, AI

Project Accelerate: Evolving Support with AI Solutions

Acceleration (noun): a vector quantity that represents the rate of change of an object’s velocity with respect to time. AI in QAD Support Amid the current buzz around AI, businesses are rapidly integrating...
effective on boarding, customer success, advisory services

Enabling Customer Success by Meeting Company Challenges Head On

We are living in a time of huge technological change with increasingly uncertain, unpredictable and challenging market conditions. The supply chain has seen major disruptions, the labour market is incredibly demanding...
winemakers, winemaking, food & beverage, agriculture, chile

Cheers! Here’s to Grapes-to-Glass Efficiency

I’ve been immersed in the winemaking industry and agricultural sector for 25 years, and helping my customers implement QAD solutions for the past 20. That’s a lot of years of change...
Brunswick Boat Group, boat, EQMS

Brunswick Boat Group Improves Quality and Process Standardization with QAD

No manufacturer ever wants to deliver a product that’s anything less than exceptional. Consistently meeting or exceeding customer expectations is critical for building a loyal customer base and eking out a...
Autokiniton, cloud ERP, automotive

Autokiniton Leverages QAD Cloud for Rapid Disaster Recovery

Disasters come in all shapes and sizes. They can be physical and natural, like wildfires and tornadoes, or events such as pandemics and economic downturns that are less tangible yet equally,...
WebREPS, e-commerce, digital commerce, B2B wholesale

WebREPS Launches Complex B2B E-Commerce Site with QAD

Entering the B2B e-commerce space, and doing it well, didn’t seem like an easy task for WebREPS, a wholesale distributor of HVAC parts and equipment. Other companies in the industry simply...
digital commerce, digital commerce tactics, e-commerce, b2b

4 Digital Commerce Tactics To Engage Your B2B Customers

Are you a B2B company struggling to build customer loyalty? There’s no doubt that customer engagement in the B2B marketplace is a harder nut to crack than in B2C commerce. The...
Automotive, Customer-to-Supplier Demand, Tier 1 supplier

Tier 1 Supplier Automates Customer-to-Supplier Demand with QAD

Tell someone “It’s impossible” and many people will take it as a personal challenge to prove the world wrong. In the case of this QAD automotive customer using QAD ERP in...
Four Seasons General Merchandise, Digital Commerce, e-Commerce, Customer Success

Four Seasons General Merchandise Upgrades to QAD Digital Commerce

LA-based Four Seasons General Merchandise, a wholesale distributor of more than 10,000 items in at least 50 categories, including housewares, health and beauty, stationery, toys, and baby items, ships hundreds of...