Introducing QAD Chatbot: Your New Best Friend
In the digital era, customers expect immediate and efficient support. Chatbots have emerged as a powerful tool to meet these expectations. By automating routine inquiries and providing round-the-clock assistance, chatbots are...
Customer Success Tracks to Consider at QAD Transform
As we emerge from the post-COVID period, our face-to-face interactions remain fewer than in the past. This is why I am excited about QAD's upcoming Transform events. It's an excellent opportunity...
Make Your Business Case for Attending QAD Transform
As humans, we strive for face-to-face engagement, making investments in quality conversations worthwhile in order to build meaningful connections. While the pandemic taught us that interactions can be impactful when virtual,...
Project Accelerate: Evolving Support with AI Solutions
Acceleration (noun): a vector quantity that represents the rate of change of an object’s velocity with respect to time.
AI in QAD Support
Amid the current buzz around AI, businesses are rapidly integrating...
Enabling Customer Success by Meeting Company Challenges Head On
We are living in a time of huge technological change with increasingly uncertain, unpredictable and challenging market conditions. The supply chain has seen major disruptions, the labour market is incredibly demanding...
Cheers! Here’s to Grapes-to-Glass Efficiency
I’ve been immersed in the winemaking industry and agricultural sector for 25 years, and helping my customers implement QAD solutions for the past 20. That’s a lot of years of change...
Brunswick Boat Group Improves Quality and Process Standardization with QAD
No manufacturer ever wants to deliver a product that’s anything less than exceptional. Consistently meeting or exceeding customer expectations is critical for building a loyal customer base and eking out a...
Autokiniton Leverages QAD Cloud for Rapid Disaster Recovery
Disasters come in all shapes and sizes. They can be physical and natural, like wildfires and tornadoes, or events such as pandemics and economic downturns that are less tangible yet equally,...
WebREPS Launches Complex B2B E-Commerce Site with QAD
Entering the B2B e-commerce space, and doing it well, didn’t seem like an easy task for WebREPS, a wholesale distributor of HVAC parts and equipment. Other companies in the industry simply...
4 Digital Commerce Tactics To Engage Your B2B Customers
Are you a B2B company struggling to build customer loyalty? There’s no doubt that customer engagement in the B2B marketplace is a harder nut to crack than in B2C commerce. The...