QAD Cloud, Asteelflash, Customer success

Managing a global operation in the High Tech Manufacturing industry requires navigating a highly complex and interconnected supply chain. Challenges include maintaining quality and consistency across diverse regions, handling fluctuations in demand, managing geopolitical risks, adhering to varying regulations, and optimizing logistics. 

Additionally, the industry faces pressure from global competition, rapidly evolving technologies, and unpredictable market conditions, making it critical for industry leaders like Asteelflash to leverage robust systems and agile strategies to stay competitive and meet customer needs effectively. This complexity demands careful coordination and efficient management of resources at every level.

Asteelflash, headquartered in Saint-Cloud, France, is a prominent provider of Electronic Manufacturing Services (EMS) and Supply Chain Management solutions. The company was founded in 1999 and became part of Universal Scientific Industrial (USI) in December 2020. With 17 production sites across Europe, North America, North Africa, and Asia, Asteelflash operates in diverse sectors, including defense, automotive, and industrial products. The company’s decentralized organizational structure prioritizes customer needs, embodying the philosophy of “think global, act local.”

Strategic Challenges: Rapid Growth and Operational Efficiency

Asteelflash is preparing for a significant growth phase, with the goal of doubling its revenue within five years. However, the company faces numerous challenges, including industry volatility, supply chain disruptions, and shifting consumer demand.

CEO Nicolas Denis highlighted the pressures of achieving profitability during weak economic conditions: “Our challenge is to make sure that our cost structure is adapted to our top line. And when you are already very lean, it’s not so easy to achieve.”

The company needed an ERP system that would support its rapid expansion while maintaining operational consistency across global sites.

Frederic Martin, Business Process Owner, noted: “We have an ambitious objective to continue to grow and to be able to serve our customers. That means that we have to deal with business requirements that are in an environment that is changing and in constant evolution.”

Key challenges for the manufacturer in its ambitious growth plan included:

  • Scaling operations quickly while maintaining service consistency
  • Efficiently onboarding new factories and facilities quickly to support rapid revenue growth
  • Adapting to evolving market dynamics, including economic, geopolitical, and regulatory changes

Transition to QAD Cloud for Seamless Growth

Asteelflash evaluated its ERP options and decided that moving to the QAD Cloud was the best solution to meet their evolving needs. The shift from an on-premise ERP was driven by the need for scalability, cost predictability, and resource optimization.

Cost Savings: By switching to a revenue-based model, Asteelflash gained more financial flexibility.

“We shifted from a licensing model to a revenue-based model, which gives us better predictability as we aim to double our revenue in the coming years,” said Frederic Martin.

Increased Internal Efficiency: Moving to the cloud freed internal resources from managing on-premise systems, allowing them to focus on core business needs.

“The shift from a licensing model to a revenue-based model… allows us to use our internal resources more effectively.”

Collaboration with QAD: The long-standing partnership with QAD played a critical role in ensuring a successful migration. Asteelflash’s skilled internal team acted as an interface between the company’s operations and QAD, facilitating the cloud transition.

“It was not an IT project, it was a company project,” said Frederic Martin, emphasizing the comprehensive, company-wide approach.

Enhanced Efficiency, Flexibility, and Operational Agility

Since moving to the QAD Cloud with the support of QAD Professional Services, Asteelflash has experienced several key benefits, including faster integration of new facilities, operational consistency across sites, and increased flexibility to adapt to local market requirements.

Speed and Agility in Onboarding New Sites: Asteelflash can now roll out QAD ERP to new facilities in under six months, far quicker than other companies typically experience during ERP migrations.

“When I compare with other companies, every time there is a migration from one ERP to another, it usually takes over a year, costs a lot of money, and usually there are a lot of disruptions. At Asteelflash, when we roll out QAD to new sites, it takes less than six months and works from day one,” said CEO Nicolas Denis.

Efficiency Gains: By using the same ERP system across all sites, Asteelflash ensures that processes are standardized, products can be easily transferred between locations, and new assets can be integrated seamlessly.

“We are able to fine-tune QAD ERP to suit our needs… the same controls, the same system, and this is very effective with QAD.”

Operational Consistency: The company’s use of a single ERP system across all regions ensures consistent operational standards, making it easier to manage production and logistics worldwide.

Flexibility to Meet Local Requirements: QAD’s adaptability to regional legal and regulatory standards is particularly important in Asteelflash’s diverse global markets.

“The flexibility of QAD allows us to adapt to local peculiarities,” noted Nicolas Denis, reflecting the value of this customization in different regulatory environments.

Future Outlook: Scaling with Confidence

Asteelflash’s long-term strategy is centered on leveraging the capabilities of QAD Cloud to drive sustained growth. The company is particularly excited about the future functionalities of QAD Cloud, including advanced web capabilities that will enhance user experience and improve data access.

Optimized User Experience: The upcoming web functionalities are expected to streamline data access and improve operational efficiency.

“We are particularly excited about web functionalities that will enhance user experience and facilitate quicker access to data,” shared Frederic Martin.

Increased Market Presence: With the ability to roll out QAD Cloud to new sites quickly, Asteelflash is poised to expand its market presence and respond to new opportunities as they arise.

Sustained Growth: The partnership with QAD, combined with the company’s focus on continuous improvement and adaptability, positions Asteelflash for ongoing success in a highly competitive industry.

The move to QAD Cloud represents a pivotal moment in Asteelflash’s journey, aligning its ERP infrastructure with its goals for rapid growth, cost efficiency, and operational consistency. This strategic partnership with QAD is not only about technology but also about reshaping how Asteelflash operates globally. By optimizing internal processes, improving scalability, and enhancing flexibility, Asteelflash is well-positioned to meet future market demands and drive long-term success.

“We’re very confident that we are going to be able to grow with QAD in the coming years,” concluded Nicolas Denis.

Through this collaborative transformation, Asteelflash demonstrates how embracing innovative technologies like the QAD Cloud can unlock new opportunities for operational excellence and business expansion.

Read the full Asteelflash customer success story to learn more, and check out their customer success video below.

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