Dyer Engineering
See how Dyer Engineering uses agentic AI in manufacturing to automate procurement, improve visibility and reduce manual supplier coordination with ChampionAI.
About Dyer Engineering
Dyer engineering streamlines procurement workflows with championai’s procurement champion
Dyer Engineering is a group of fabrication and machining businesses that manufacture metal components and structures. They also provide maintenance, repair and overhaul support services to keep equipment, facilities and processes running.
With a purchasing team of 10 managing over 100 active suppliers and 100+ active orders, Dyer Engineering needed to improve visibility across orders, efficiently query inventory and ERP data, and resolve cross-department bottlenecks. To address these challenges, they implemented ChampionAI (formerly Kavida).**
The Challenge
As dyer engineering scales procurement operations, manual workflows and limited visibility create inefficiencies
Dyer Engineering’s ERP-based workflow left a gap in their post-purchase order (post-PO) management process. Manual methods like spreadsheets and emails were used to manage hundreds of suppliers and active orders, creating operational inefficiencies.
Manual Order Confirmation and Supplier Follow-Up
After placing purchase orders, Dyer’s purchasing team manually followed up with suppliers to receive order confirmations and status updates. This involved extensive back-and-forth communication, taking up to 70% of an average workday. Updates were tracked on spreadsheets, prone to error and offering little visibility.
Manually Tracking PO Revisions
40% of POs are changed after being raised in their ERP. These revisions were manually tracked using spreadsheets and emails, creating risk of missed updates and inaccurate order information.
Delayed Documents
Receiving documents required multiple follow-ups with suppliers. Documents such as material certificates, invoices and delivery notes were often delayed, increasing operational risk.
Limited Visibility and ERP Complexity
The ERP system was difficult to navigate and required significant time and training. Teams struggled with visibility into inventory, incoming materials and order status, often relying on spreadsheets and manual data extraction.
Cross-Departmental Bottlenecks
Production teams relied heavily on procurement for order visibility. This dependency created communication bottlenecks and delays in decision-making, increasing the risk of downtime.
“I’m very impressed. The main benefits I’m seeing is it’s notifying me of changes to dates and it will amend our ERP at the push of a button. And also uploading of documents, it’s able to pick those up from the emails and push to ERP. That saves a lot of time doing those manual admin tasks.”
The Solution
**The Solution &
The Benefits
Dyer engineering automates post-po workflows and improves visibility with championai’s procurement champion
ChampionAI’s Procurement Champion provided Dyer Engineering with a solution to automate supplier coordination, streamline document management and improve access to real-time data.
Automated Order Confirmations and Supplier Follow-Ups
The Procurement Champion automates routine post-purchase order (post-PO) supplier follow-ups, including requesting order confirmations and gathering weekly updates. Integration with EPICOR enables data to be pulled and pushed automatically, ensuring updates are reflected in the ERP.
Automated Document Management
Missing documents are automatically requested ahead of delivery dates. Received documents are uploaded directly into EPICOR and SharePoint, reducing manual effort and improving consistency.
Real-Time Alerts and Exception Management
The Procurement Champion scans hundreds of emails daily to provide alerts for unacknowledged orders, PO revisions and missing documents, enabling teams to manage by exception.
Natural Language ERP Querying
Internal teams can query the Procurement Champion on ERP data to quickly access information on orders, inventory and supplier status without navigating multiple systems or spreadsheets.
Improved Visibility and Collaboration
Real-time access to data reduces dependency on procurement teams, improving cross-functional collaboration and enabling faster decision-making.
Kavida.ai was acquired by QAD | Redzone and its technology now powers ChampionAI.
“The overarching impact is going to be a reduction in costs, increase in delivery performance, increase in working capital, and there’s also the softer issue of people enjoying their jobs a bit more because they’re not having to do boring activities.”