i2O

About i2O

Qad helps i2o grow and increase their positive impact on the world

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i2O helps water utilities respond to

The Challenge

How to best grow the company while maximizing corporate good

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“Of course, i2O is a business and the focus is ultimately about making money but we are also more than that,” comments Kevin Thornton, i2O’s financial controller. “We’re also about bigger things. We’re helping solve the growing water crises in a number of cities around the world. Anything that can make i2O more efficient helps not only us, but the world at large.”

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i2O is a growing company and one of their biggest challenges is how to deliver a wider range of solutions to their customers to grow i2O more quickly while helping the worldwide water crisis. They are also expanding into multiple countries.

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With the goal to use its advanced and patented solutions to make more smart water networks and make a bigger impact on the world, i2O needs to take advantage of the most current technology. To be successful with their efforts, they need:

• Quicker access to information through a wider range of options
• Real-time analytical insights for better decision making
• To track fixed assets more effectively
• To speed up the sales order process
• Ability to tailor the user experience to meet preferences based on role

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i2O wanted something intuitive to use, with more access to data and greater visibility. As an innovative young company, they are driven by the latest and greatest technology – this led them to QAD’s Adaptive UX.

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“Our CFO is so enthusiastic about QAD’s Adaptive UX – as soon as a new feature is available he’s asking, ‘how can we make use of this’?”

The Solution

the solution provides, including built-in analytics and operational metrics. Within the organization, various roles are utilizing the system. With more than 45 out of the box role-based menus, users can complete the tasks specific to their role without flipping back and forth through screens.

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With QAD’s Adaptive UX, i2O can:

• Access their ERP system securely with a single sign-on using any browser
• Follow and receive information about business and transactional events of interest based on user defined criteria using activity feeds
• Visualize and navigate through business processes with personalized process maps, role-based Action Centers and built-in analytics
• Enhance and streamline business processes across sales, services, requisitions, purchasing, product structures, supplier collaboration and more
• Leverage industry best practices with built-in process maps
• Use full browse search with drill-down and linking capabilities

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“Moving to the Adaptive UX went very smoothly and we are now effectively able to keep up to date all the time,” continues Thornton. “It has been very well received within the company. Our CFO is so enthusiastic about QAD’s Adaptive UX – as soon as a new feature is available he’s asking, ‘how can we make use of this’?”

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i2O did very limited personalization during the implementation, finding Adaptive UX worked “right out of the box.”

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“One of QAD’s strengths has always been its very strong manufacturing functionality out of the box,“ comments Mike Neame, i2O CFO. “And now with Adaptive UX, it has a very modern and intuitive user interface.”

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“Adaptive UX is very easy to use,” adds Thornton. “It takes out a lot of the manual processing and scrolling from screen to screen. Our users are telling us that the Adaptive UX is much easier to use and more efficient.”

The Benefits

the benefit of Adaptive UX, is related to its ‘ease of use’. It is intuitive and easy to learn,” comments Neame. ”Adaptive UX will make training much easier as we expand our team.”

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i2O’s plans for the future include leveraging Adaptive UX for the full purchase order process, forecasting, finance and other areas of the company.

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“With Adaptive UX everything is quicker and easier,” concludes Thornton. “Adaptive UX gets people away from their desks and walking around to manage things in real time. We don’t feel we have yet realized the full potential of what the Adaptive UX can do for us, but we know as i2O moves into the future, QAD’s Adaptive UX will help us grow.”

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“With QAD’s Adaptive UX everything is quicker and easier.”