Industrial B2B enterprises face challenges meeting customer demands for enhanced ecommerce capabilities, providing access to products through consumer-like processes:
- High operational costs associated with ecommerce platform maintenance
- Order processing in support of 24/7 customer access
- System interoperability with inventory, pricing and shipping
- Business growth and margin delivery requirements
- Expansion into new global markets
- Pressure to reduce shipping costs while meeting customer demands for delivery timeframes and visibility and complex global regulations
QAD, a trusted, decade-long solution partner to B2B and B2C enterprises, manages online access to diverse products, meeting online purchasing expectations:
- Highly configurable layouts and specialized templates by industry
- Integration-ready and workflow automation developed using a powerful business rules builder and a rich API library
- Leverage customer data to automate the upsell and cross-sell via targeted campaigns
- Request for quote capabilities in support of complex products
- Amplify web traffic and upsell opportunities with fully branded delivery tracking on your website
- Simplify delivery with automated routing and configurable business rules to reduce costs by up to 255
