As 2026 begins, QAD | Redzone is building on the momentum established during a landmark 2025 for QAD SRM (Supplier Relationship Management). That momentum was driven by unprecedented customer engagement, major product innovations, and a foundational shift toward the future of intelligent procurement.

Our mission remains steadfast: empowering organizations to optimize supplier relationships and drive strategic value through modern, cloud-native supplier relationship management software.

Momentum at a Glance: Key Takeaways for QAD SRM

• Adoption: Over 18,600 sourcing events and 77,700 workflows executed.
• Growth: 24,300 new suppliers onboarded to the QAD network.
• Reliability: Achieved 99.98% Cloud Uptime (including maintenance).

Innovation: Launch of the Boomi-backed Integration Platform and acquisition of Kavida.ai.

Driving Digital Transformation: SRM Cloud Metrics

Our customers have embraced the QAD SRM Cloud extensively, demonstrating the tangible impact of robust supplier relationship management software at scale. The following data represents thousands of hours saved, supply chain risks mitigated, and strategic decisions made with confidence.

Here is a snapshot of customer activity in 2025:

• Sourcing Momentum: From a total of 59,400 Sourcing Requests, over 18,600 Sourcing Events (RFQs, RFIs, etc.) were successfully initiated. This highlights a massive shift toward structured, data-driven sourcing.
• Workflow Efficiency: Over 77,700 Activity Workflows—spanning critical processes like PPAP, APQP, Claim Management, and Audits—were executed, streamlining complex tasks.
• Supplier Network Expansion: A remarkable 24,300 new suppliers were onboarded to QAD SRM, signifying the continuous growth of our customers’ supply chains.
• Quality & Performance: Over 169,700 Supplier Ratings were published, providing invaluable insights into supplier performance.

Connecting and Collaborating: Customer Voices from the Global QAD SRM Community

QAD | Redzone hosted a highly successful global QAD SRM customer event in Frankfurt, uniting 55 customers and 15 partners from across the manufacturing ecosystem. The energy was inspiring, with customer testimonials and success stories shared by industry leaders including KION Group AG, Volkswagen, and TVH.

Beyond the in-room discussions, the event also provided an opportunity to capture real customer perspectives on how manufacturers are using QAD SRM as their supplier relationship management software. Through on-site video interviews, customers including AVL, Hanon Systems, Muhr & Bender (Mubea), Phoenix Contact, and Heroal shared how they are improving transparency, managing procurement complexity, accelerating time to value in the cloud, and scaling supplier collaboration.

Watch the full QAD SRM customer testimonials video:

For a deeper look at these customer stories and direct customer quotes on supplier relationship management software customer success, read the full recap.

Product Innovation: Analytics, UI, and Integration

2025 was pivotal for product development. We released two major updates designed to boost platform capabilities and user experience:

1. Enhanced Procurement Analytics: We dramatically increased analytics capabilities, providing deeper insights into spend patterns and risk profiles.
2. Intuitive User Interface (UI): A refreshed UI designed to maximize efficiency for procurement teams.
3. Advanced Cost/Benefit Analysis: Refined functionalities enabling smarter strategic decision-making.

Seamless Connectivity: The QAD SRM Integration Platform

Mid-year, we launched the QAD SRM Integration Platform. Built on the robust technology of our partner Boomi, this platform offers unprecedented efficiency in integrating QAD SRM with diverse IT landscapes (ERP, PLM, etc.). This ensures faster deployments and a truly connected ecosystem.

Reliability You Can Trust

Continuous access to your SRM system is mission-critical. In 2025, QAD SRM Cloud Systems achieved 99.98% Uptime. This figure includes all scheduled maintenance, demonstrating our unwavering commitment to platform stability.

2026 Roadmap: Agentic AI for Manufacturing and Procurement

In 2026, QAD SRM is focused on high-impact technologies that will further refine supplier relationship management software.

AI Integration and Kavida.ai

With the launch of Champion AI, QAD | Redzone is ushering in a new generation of manufacturing intelligence: one that acts with people, not just for them. Champion AI brings agentic AI into manufacturing workflows, enabling systems to collaborate with buyers, planners, and suppliers to drive faster decisions, higher productivity, and more resilient supply chains.

To accelerate this vision, QAD | Redzone acquired Kavida.ai in November 2025, bringing proven agentic AI applications directly into supplier relationship management software. Kavida.ai’s generative AI–powered procurement agents automate post-order and supplier-collaboration workflows, freeing up to 50 percent of buyer time while improving speed, accuracy, and supply-chain reliability.

These capabilities immediately strengthen the Champion AI roadmap with live use cases across sourcing, RFQs, and ERP automation, delivering measurable value today, not future-state promises.

Upcoming Milestones

• Major AI Showcase (Sept 2026): We will unveil new agentic AI capabilities for manufacturing and procurement, showcasing real-world applications embedded directly into QAD SRM workflows.
• Strategic Partnerships: New alliances designed to expand the reach and value of QAD SRM.
• Cloud-Exclusive Future: As of Q4 2026, QAD SRM will focus exclusively on our SaaS Cloud offering, ensuring all resources are dedicated to the most secure and scalable solution available.

With a strong foundation in place, 2026 is about accelerating agentic AI innovation and delivering even greater value through intelligent supplier relationship management software.