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Best way to handle unknown quantity deliveries
David Carroll, modified 3 Years ago.
Best way to handle unknown quantity deliveries
Post Date: 8/20/17 (Bronze, 10 Posts) Recent PostsWe load product onto a truck, and have a list of ship-to's to drive to that day. We refill the product as we drive around to the different customer sites. They do not order the product, we have a contract to refill the product as needed (our drivers check the customers inventory and refill).
Right now the drivers write down what they fill into the customers inventory, then the manager compiles that into a paper sales order. then when we manage to get the paperwork back to the home office which may be days or a week we enter it into QAD sales orders.
I would likle to automate it with something like this process flow:
- Manager builds the route of customers/ship-to's that the driver needs to deliver to.
- Manager transfers inventory from warehouse to truck location
- Employee then goes to each of the ship-to's and refills product, and records the product and quantity, then the inventory is relived from the truck location.
- At the end of the day the manager reviews the deliveries and verifies that the inventory is correct on the truck compared to the system, and transfers inventory back to the warehouse if there is any left.
- Home office converts the delivery list to an invoice, and bills the customer.
Is there anything in QAD that would help us set up these "milk runs" ? I'd like to have the driver be able to fill in their milk run data themselves eventually, then autmatically pull those runs into invoices. We invoice every delivery ship-to individually.
I'd love if someone could just point me in the right direction, I'm not sure what QAD calls all of their products, or if they even have anything like this.
I'm sorry if this is the wrong forum, I had a hard time figuring out where to post it!
Phill Norrey, modified 8 Years ago.
Re: Best way to handle unknown quantity deliveries
Post Date: 8/21/17 (Yoda, 1010 Posts) Recent PostsI don't know of any product that would do this but have you considered creating a location for each customer say equal to their customer number. Then you could get the driver to create a transfer between the truck location and the customer location. This could even be a spreadsheet and then you know exactly what each customer has taken. This data could then be used to create a sales order directly into QAD.
David Carroll, modified 8 Years ago.
Re: Best way to handle unknown quantity deliveries
Post Date: 8/21/17 (Bronze, 10 Posts) Recent PostsSo for each customer we may have hundreds or thousands of ship-to locations. That's part of the problem, is that creating an invoice from scratch for each location drop off is way too much work.
Right now I'm boiling the process down to this:
1. Yard manager creates delivery list for driver in excel in the order of delivery.
2. Product is transferred from yard location to truck location
3. Driver fills in quantities on printed out excel spreadsheet as they drive around making deliveries.
4. At the end of the day the quantity in the spreadsheet is audited against what is returning in the truck.
5. The unused inventory on the truck is transferred back to the yard location
6. The spreadsheet is updated and sent to the home office to create invoices for each site delivered to, this relieves the inventory from the truck.
Overall, it's pretty clunky. I'm going to have to do something to make it easier to generate pending invoices off of all of these deliveries, or hire a lot of data entry clerks which is not a good plan.
Phill Norrey, modified 8 Years ago.
Re: Best way to handle unknown quantity deliveries
Post Date: 8/21/17 (Yoda, 1010 Posts) Recent PostsEven though you have multiple ship-to's for the customers I assume you would just invoice one big order? If that is the case then you would only need one location per customer. The reson for doing this is that depending upon the version of QAD you have you can define a location to be specific to a customer, so once it is transferred into that location it cannot be sold to someone else. So if you say set up one spreadsheet for each customer regardless of the number of ship-to's and the driver kept that upto date with what he "sold" to each delivery point. Then when back at the office you could use the excel sheet to create a CIM to do the transfer to the "customer" location. then maybe once a week you could again use an export from QAD by location into a spreadsheet and use that to create a CIm to create an invoice for everything that is in that location.
This would allow you to have multiple receipts(drop offs) per customer per day/week but still only create one large invoice say once a week. And the location contol could be set to non MRP so that MRP would know about usage even before the invoice had taken place.
Still clunky but would not require any extra staff
David Carroll, modified 8 Years ago.
Re: Best way to handle unknown quantity deliveries
Post Date: 8/21/17 (Bronze, 10 Posts) Recent PostsNo, unfortunately every single ship to has to be a different invoice as dictated by our customers :).
I'm thinking about trying to use excellerator to create sales orders from the delivery sheet our yard managers fill out for the drivers.
Raymond Chin Kwie Joe, modified 8 Years ago.
Re: Best way to handle unknown quantity deliveries
Post Date: 8/30/17 (Rhodium, 825 Posts) Recent PostsMy approach would be to sepparate all mentioned topics and solve them "independantly".
For instance the QAD sales order -legal- creation and the QAD "goods shipped" information can be handled independently.
On the other hand you have the Real inventory and the QAD (model) inventory.
First you might consider using Customer schedules were you can setup all customer/ship to condition in advance.
Second: reporting of delivered goods is now much simpler, you only have to ship to goods from your truck location to the customer and you are finished.
Third. "Real Time" logistic reporting. If this is important you might consider a "mobile" terminal. With this mobile terminal you can login anywhere and you can record "Real Time" goods shipments thus triggering Real time inventory transactions and, optional, immediate invoice creation. (Simular to a DHL delivery truck.)
So depending on the importance of this issue (=bduget) there are solutions.
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