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Regarding Q1025380--Quote created into ERP not coming into CRM

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Harkesh Nagpal, modified 3 Years ago.

Regarding Q1025380--Quote created into ERP not coming into CRM

Post Date: 6/28/13 (Silver, 43 Posts) Recent Posts

Hello All,

There is an issue regarding CRM integration,quote created in ERP is not coming into CRM. Partner has shared following information

" A) We are in the process of moving QAD ERP to a new Server.

  B) We are pointing the CRM server to the new ERP server.

  C) We are in a process of testing CRM integration to a new server.

 D) CRM integration issue, quote crated in ERP is not coming into CRM i.e. when we create a quote in QAD ERP the quote is    not visible in QAD CRM.

 E) Also, the customer and part we used are in the CRM and we can create a quote in CRM for the same customer and the part that will flow through to  ERP without any issue".

Please suggest.

 With Regards,

Harkesh 

 

 

 

 

 

Hi

Could you confirm is there any other integration works from other modules from ERP to CRM or only quote transfer is not working?
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Harkesh Nagpal, modified 12 Years ago.

Re: Regarding Q1025380--Quote created into ERP not coming into CRM

Post Date: 7/14/13 (Silver, 43 Posts) Recent Posts
Hi Sasikala,

Partner has confirmed that product integration and profile integration is working fine.

Please advice further.

Thanks.
Hi Harkesh

Will you be able to apply the debug program and get the debug log file from customer site if I send you the quote transfer program after including the debug messages.

I could not view the incident Q1025380 created for this issue. Is this issue closed?
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Harkesh Nagpal, modified 12 Years ago.

Re: Regarding Q1025380--Quote created into ERP not coming into CRM

Post Date: 7/22/13 (Silver, 43 Posts) Recent Posts
Hi Sasikala,

Thanks for your valuable suggestions.

However, customer has confirmed that this issue has already been resolved.

Hence, this issue has been closed after getting customer's confirmation.

Thank you once again for your support.

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